Handy Toyota wins 7th consecutive Toyota President's Award

Those of you who know anything about the Handy Family of Dealerships (e.g. handycars.com), Handy Toyota, and Toyota Motors know that customer satisfaction is paramount. In our neck of the woods and even across the nation, the stigma of the dishonest car sales consultant still persists today; with legitimate legislation in place against, for example, dropping the residual value set forth during the leased vehicle's contract signing it's not what it used to be, but the ideology still remains. Further, with online review sites such as DealerRater.com, customers now have an unbiased and most importantly anonymous arena in which to gripe, praise, or otherwise write about their new and used car sales, service and parts, or even rental experiences without fear of repercussion.

All this aside, Toyota and Handy Toyota are and have been build upon a solid foundation of customer support. Point in case: the so-called (and clearly disproved) "sudden" acceleration recall of 2010. During this time, NASA, the United States government via the National Highway Traffic Safety Administration, and Toyota's own engineers pulled apart several Toyota vehicles and proved beyond a shadow of a doubt that there was no malfunction in the systems within. But still, Toyota recalled hundreds of thousands of vehicles and replaced components and in some cases bought back vehicles to ease the worried consumer.
The Toyota Business Pyramid is something that forms the notions behind the recall. The pyramid, which is a visual of what you think when the word is heard, forms a hierarchy of how to do business - responsibly. From the top down, Toyota's business philosophy is aimed at improving customer happiness and/or satisfaction above all else, innovating products, and keeping drivers - the folks paying to keep them in business (and by them I mean US, too) - safe.

Again: Handy Toyota, regardless of the brand we sell, whether it's a new Land Cruiser or base Yaris, or a used car of another make and model, fully buy into and believe this theory and its why we've grown to where we are over the past 60 years and why we've earned honors such as the VT Toyota Dealer of the Year for DealerRater... and of course the point of today's blog, the 7th consecutive Toyota President's Award.

With all that said, thank you all out there who view our blogs, come in for service, and browse our virtual and/or actual dealership for new and used Toyota vehicles. It's because of you and the answers you've given Toyota Motors about your experiences here that got us this and the previous six awards, so this is as much for you as it for us. It's great to know that we're doing a good job, but it's better to know that OUR CUSTOMERS ARE SATISFIED.

Thanks again for your continued support across the board.

Handy Toyota
St. Albans, VT 05478

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May 2012 Moving Sale at Handy Toyota of St. Albans, VT

Those of you reading today's blog are likely familiar with the idea that Handy Toyota of St. Albans, VT 05478, currently located at 39 South Main Street (where we've been located for decades now), is soon to move to a new location featuring a state of the art dealership, a more comfortable and customer-centric lounge; service area; and showroom, and over 500 new and pre-owned vehicles when we finally relocate next door to our sister store, Handy Chevrolet.

While our entire staff is eagerly awaiting the arrival of our new store (and, truth be told, some of us will probably miss the old location for various reasons - our owner Dan Luneau has worked here for over four decades!), one problems remains: what do we do with all of our competitively priced new and used Toyota vehicles?

The answer: have a HUGE moving sale and let our loyal Burlington, VT Toyota customers do some of the moving for us!

You may think I jest, but realistically this is kind of the case. While we would never have our customers work for us perse, you can help us unload the 300-plus new Toyota vehicles and used Toyota cars, trucks, and SUVs on our tiny lot on Main Street in St. Albans, VT and get the most unprecedented deals in Handy Toyota history! (Think of it as our payment of sorts for you "moving" our excess units to your house.)

For more on the Handy Toyota Moving Sale running from May 19, 2012 through May 26, 2012, email our eTeam today or check out our specials page for stock-specific deals on virtually every new Toyota model in stock.

One more thing: Bob's Meat Market, St. Albans, VT's premier local butcher, is providing all the hotdogs and hamburgers, cold drinks and potato chips you can handle! Come see us today before we move into our all new facility and help us out, get some food, and get a great deal on a new 2012 Toyota vehicle.

Chris Dugan
Handy Toyota
St. Albans, VT 05478

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Email us | Monthly specials | New Toyota vehicles | Pre-owned cars | Featured vehicles
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